Last Updated: July 16, 2023
1. Information Collection
We collect your personal and health information when you register on our platform, use our services, or communicate with us. This may include your name, contact details, and medical history. Additionally, we may collect technical data such as your IP address and browser type through cookies and similar technologies.
2. Use of Information
We primarily use your information to deliver and enhance our psychiatric services. This includes diagnosing mental health conditions, scheduling appointments, providing treatment, and responding to your inquiries. We may also use your information to send promotional content, only with your explicit consent.
3. Information Sharing and Disclosure
We will not sell or rent your personal information to third parties. However, your information may be shared with healthcare professionals to provide our services, or if we are mandated by law to do so. Any third-party service providers we work with are required to respect the confidentiality of your information and handle it in accordance with the law.
4. Communication via Text, Email, and Patient Portals
As part of our service delivery, we use text, email, and patient portals for communication. While we strive to protect your information, please be aware that no electronic communication can be guaranteed as fully secure. There is an inherent risk of unauthorized access or data breaches. Always ensure that the information you share via these methods is strictly necessary and consider the sensitive nature of the information before sending it.
5. Patient Rights
You have the right to access, rectify, or delete your personal information. You can also withdraw your consent for its use at any time. If you wish to exercise any of these rights, please contact us using the details provided at the end of this policy.
6. Data Security
We have robust security measures in place to protect your information and prevent unauthorized access. However, despite our efforts, we cannot guarantee absolute security, particularly for information shared through text, email, and patient portals.
7. Cookies and Tracking
8. Third-party Services
We may use third-party services for storing and processing your information. These third parties are obliged to maintain the security of your data in line with their privacy policies and applicable laws.
10. Contact Information
Mind Align Psychiatry